Privacy Policy
Effective Date: 01/01/2025
At tomil ("we," "our," "us"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and place an order for our stubby holders. By using our website and purchasing from us, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide a better service to you and to process your orders efficiently. The types of information we collect include:
a. Personal Information
When you place an order, you may be asked to provide personal details such as:
- Full Name
- Email Address
- Shipping and Billing Address
- Phone Number
- Payment Information (credit/debit card details, PayPal, etc.)
- Associated sporting club
b. Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP Address
- Browser Type and Version
- Device Type and Operating System
- Pages Visited on Our Website
- Time and Date of Access
This information helps us improve the performance and functionality of our website.
2. How We Use Your Information
We use the personal information you provide to:
- Process and fulfil your orders
- Communicate with you about your order status
- Send you promotional offers or updates (if you have opted-in)
- Respond to customer service inquiries
- Improve our website and services
3. Sharing Your Information
To fulfil your orders and provide you with the best service possible, we may share your personal information with trusted third parties, including:
- Shipping and delivery companies (e.g., couriers or postal services)
- Payment processing providers (e.g., payment gateways, banks)
- Email service providers
- Marketing or analytics partners (if applicable)
- Your sporting club
These third parties are obligated to protect your information and use it only for the purposes of processing your orders or assisting in our business operations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Security of Your Information
We take the security of your personal information seriously. We implement a variety of security measures, including encryption, to ensure that your personal data is protected. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and activity on our site. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use some features of our site.
6. Your Rights and Choices
You have the right to:
- Access and review the personal information we hold about you
- Request corrections to any inaccurate information
- Request the deletion of your personal information, subject to applicable legal requirements
- Opt-out of receiving marketing communications from us at any time
To exercise any of these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website and services are not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you believe we have collected such information, please contact us immediately, and we will take steps to remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
tomil
Email: info@tomil.com.au
Address: 2 Ericksen Street, Springvale, VIC, 3171
By using our website and placing orders with us, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting tomil.